The staff and the place was awesome. We had issues with the room and was resolved by Emily straight away by moving us to the business lounge room.
omi96
商務出差
標準房
入住於2025年09月
4.5
很好
評價於:2025年09月25日
Great room, very spacious and amazing view out on the river and SEC. Some basic things such as the very old AC panel and low quality bathroom door, and toilet seat were a bit surprising. Also placement of sockets is a bit of a nightmare, just to make tea you have to lift the whole tray and put the kettle next to your bed. The fridge was also not plugged in and if i wanted to use it I think i would have to pull it all the way out. Other than these small things my stay was great and I appreciate the complimentary snacks and waters.
fionahutchison
其他
甄選雙床房
入住於2025年09月
5.0
超讚
評價於:2025年09月25日
Booked in for a concert at the hydro. Its so close that we easily had plenty time to get ready and be there to que early. We used the spa facilities too which were very clean and very relaxing. Bar accepted cash too so huge points for that. Will definitely book again. For our next concert.
Antonette Muvita
獨自出遊
河景甄選超級特大床房
入住於2025年05月
4.2
很好
評價於:2025年07月06日
Really enjoyed my stay in this lovely hotel
YS77
夫妻/情侶出遊
河景甄選超級特大床房
入住於2025年09月
5.0
超讚
評價於:2025年09月18日
Nice hotel, I realized crowne plaza in UK all very good service as compared to other hotel. I stay 2 crowne plaza in different location and their service are the same very good and polite will choose to stay in crowne plaza UK for next 訂房網站
訪客用戶
家庭出遊
甄選雙床房
入住於2024年12月
3.2
評價於:2024年12月27日
Bit far out cost fortune taxis ,food ok my daughter is vegan not much choice ,as breakfast is £17.00 all she could eat was beanz n tato scone ,I had steak to grizzley no onion rings for £35.poor show!! Not very impressed, room was fine nice view.Service was gd .
訪客用戶
好友出遊
河景甄選超級特大床房
入住於2025年06月
2.5
評價於:2025年07月24日
Booked for the Kylie concert. Paid nearly £400 for 2 nights as it was a celebration of sorts from finishing my cancer treatment. I did book a Premium Super King Room with River View expecting to be at the front of hotel but it was at the side with a view of the car park, yes the river was in sight but not a £189 per night view.
The room was clean but the noise of the door slamming every 2 minutes from guests coming and going to the lift was just as bad as the sound of the lift sounds. We went downstairs to ask for a quieter room as I was still recovering from the treatment and needed to rest and have a little sleep. They told us yes but it was further away from the river. The room they gave us was not what we were expecting for the money we paid. the bed was a double and had stains on the base. The carpet had red liquid stains and the bathroom shower had paint peeling. the receptionist apologised and said they would give me discount as the room was a huge downgrade as they were fully booked. I never received the discount or refund and to top it off the hairdryer never worked and we were promised a replacement but never received that.
I have honestly had better service from a budget travelodge hotel. I will never use this hotel again. Still waiting for my refund 6 weeks later.
It was the end of our Scottish 訂房網站.
Nice location by the river, a little away from the main hustle and bustle.
Good sized room.
Sauna and steam on side definitely a plus.
The staff and the place was awesome. We had issues with the room and was resolved by Emily straight away by moving us to the business lounge room.
omi96
商務出差 標準房
入住於2025年09月
4.5
很好
評價於:2025年09月25日
Great room, very spacious and amazing view out on the river and SEC. Some basic things such as the very old AC panel and low quality bathroom door, and toilet seat were a bit surprising. Also placement of sockets is a bit of a nightmare, just to make tea you have to lift the whole tray and put the kettle next to your bed. The fridge was also not plugged in and if i wanted to use it I think i would have to pull it all the way out. Other than these small things my stay was great and I appreciate the complimentary snacks and waters.
fionahutchison
其他 甄選雙床房
入住於2025年09月
5.0
超讚
評價於:2025年09月25日
Booked in for a concert at the hydro. Its so close that we easily had plenty time to get ready and be there to que early. We used the spa facilities too which were very clean and very relaxing. Bar accepted cash too so huge points for that. Will definitely book again. For our next concert.
Antonette Muvita
獨自出遊 河景甄選超級特大床房
入住於2025年05月
4.2
很好
評價於:2025年07月06日
Really enjoyed my stay in this lovely hotel
YS77
夫妻/情侶出遊 河景甄選超級特大床房
入住於2025年09月
5.0
超讚
評價於:2025年09月18日
Nice hotel, I realized crowne plaza in UK all very good service as compared to other hotel. I stay 2 crowne plaza in different location and their service are the same very good and polite will choose to stay in crowne plaza UK for next 訂房網站
訪客用戶
家庭出遊 甄選雙床房
入住於2024年12月
3.2
評價於:2024年12月27日
Bit far out cost fortune taxis ,food ok my daughter is vegan not much choice ,as breakfast is £17.00 all she could eat was beanz n tato scone ,I had steak to grizzley no onion rings for £35.poor show!! Not very impressed, room was fine nice view.Service was gd .
訪客用戶
好友出遊 河景甄選超級特大床房
入住於2025年06月
2.5
評價於:2025年07月24日
Booked for the Kylie concert. Paid nearly £400 for 2 nights as it was a celebration of sorts from finishing my cancer treatment. I did book a Premium Super King Room with River View expecting to be at the front of hotel but it was at the side with a view of the car park, yes the river was in sight but not a £189 per night view.
The room was clean but the noise of the door slamming every 2 minutes from guests coming and going to the lift was just as bad as the sound of the lift sounds. We went downstairs to ask for a quieter room as I was still recovering from the treatment and needed to rest and have a little sleep. They told us yes but it was further away from the river. The room they gave us was not what we were expecting for the money we paid. the bed was a double and had stains on the base. The carpet had red liquid stains and the bathroom shower had paint peeling. the receptionist apologised and said they would give me discount as the room was a huge downgrade as they were fully booked. I never received the discount or refund and to top it off the hairdryer never worked and we were promised a replacement but never received that.
I have honestly had better service from a budget travelodge hotel. I will never use this hotel again. Still waiting for my refund 6 weeks later.
It was the end of our Scottish 訂房網站.
Nice location by the river, a little away from the main hustle and bustle.
Good sized room.
Sauna and steam on side definitely a plus.
yxJ****
夫妻/情侶出遊
河景甄選超級特大床房
入住於2025年08月
訪客用戶
夫妻/情侶出遊
甄選超級特大床房(高層)
入住於2025年08月
omi96
商務出差
標準房
入住於2025年09月
fionahutchison
其他
甄選雙床房
入住於2025年09月
Antonette Muvita
獨自出遊
河景甄選超級特大床房
入住於2025年05月
YS77
夫妻/情侶出遊
河景甄選超級特大床房
入住於2025年09月
訪客用戶
家庭出遊
甄選雙床房
入住於2024年12月
訪客用戶
好友出遊
河景甄選超級特大床房
入住於2025年06月
2026757818
家庭出遊
一臥室超級特大床套房
入住於2025年08月
訪客用戶
好友出遊
標準房
入住於2025年08月
yxJ****
夫妻/情侶出遊 河景甄選超級特大床房
入住於2025年08月
訪客用戶
夫妻/情侶出遊 甄選超級特大床房(高層)
入住於2025年08月
omi96
商務出差 標準房
入住於2025年09月
fionahutchison
其他 甄選雙床房
入住於2025年09月
Antonette Muvita
獨自出遊 河景甄選超級特大床房
入住於2025年05月
YS77
夫妻/情侶出遊 河景甄選超級特大床房
入住於2025年09月
訪客用戶
家庭出遊 甄選雙床房
入住於2024年12月
訪客用戶
好友出遊 河景甄選超級特大床房
入住於2025年06月
2026757818
家庭出遊 一臥室超級特大床套房
入住於2025年08月
訪客用戶
好友出遊 標準房
入住於2025年08月